Returns & Exchanges

At Perfume Parlour, we want you to be completely satisfied with your fragrance; if you are not happy with your purchase, you can return unopened items within 30 days for a full refund or exchange.

1

Initiate Your Request

Contact our customer support team via the portal with your order number and the reason for your return to receive a Return Authorization code.

2

Secure Packaging

Place the unused perfume in its original designer packaging and ensure it is safely tucked into a sturdy shipping box to prevent leakage or damage during transit.

3

Ship the Item

Affix the provided return label to your package and drop it off at any authorized courier location, keeping your tracking receipt for reference.

4

Quality Inspection & Refund

Once our warehouse receives and inspects the item to ensure it meets our hygiene standards, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing